FAQ
About Evia Honey
Q: Is your honey 100% pure and natural?
A: Yes! Evia Honey is 100% pure, raw, and natural. We never add preservatives, artificial flavors, or additives.
Q: What makes raw honey different from regular honey?
A: Raw honey is minimally processed to preserve natural enzymes, antioxidants, and nutrients. Regular honey is often pasteurized, which can reduce these beneficial properties.
Q: Does honey expire?
A: Honey does not spoil if stored properly. Over time, it may crystallize, but this is a natural process and does not mean it has gone bad.
Storage & Use
Q: How should I store honey?
A: Store honey at room temperature, in a tightly sealed container, away from direct sunlight. Refrigeration is not necessary and may cause quicker crystallization.
Q: My honey has crystallized—what should I do?
A: Crystallization is natural. To return honey to liquid form, place the jar in warm water and stir gently. Avoid microwaving, as high heat can destroy natural enzymes.
Q: Can children eat honey?
A: Honey is safe for everyone over the age of 1. It should never be given to infants under 12 months due to the risk of infant botulism.
Health & Benefits
Q: What are the health benefits of honey?
A: Honey is rich in antioxidants, has natural antibacterial properties, and can help soothe sore throats, support digestion, and provide a natural energy boost.
Q: Is honey healthier than sugar?
A: Honey is a natural sweetener with added nutrients and antioxidants, making it a better alternative to refined sugar when used in moderation.
Orders & Returns
Q: How long does shipping take?
A: Orders are typically processed within 2 business days and shipping usually takes 3–5 days depending on your location.
Q: What is your return policy?
A: Returns are accepted within 15 days of purchase if the product is unopened and in its original packaging. Customers are responsible for return shipping unless the product is damaged or incorrect.